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Leasing explained · Updated August 2026

The Retail Leases Act 2003 (Vic): does it cover my office?

The Retail Leases Act 2003 (Vic) protects tenants of "retail premises" — premises used wholly or predominantly for the sale or hire of goods by retail, or for the retail provision of services. Many tenants assume an office cannot qualify, but Victorian courts have read "retail provision of services" broadly, so some office, warehouse and industrial tenancies are covered. Whether the Act applies is a question of what actually happens at the premises, not what the lease is called.

Applies to
Retail premises in Victoria, as defined in s 4.
The test
Used wholly or predominantly for retail sale or hire of goods, or retail provision of services.
Key protection
Minimum five-year term (s 21).
Land tax
Not recoverable from the tenant (s 50).
Disclosure
Statement and copy of lease at least 14 days before entering.
Disputes
Victorian Small Business Commission, then VCAT.

The test, and why offices are caught more often than people expect

Section 4 defines retail premises as premises used wholly or predominantly for the sale or hire of goods by retail, or for the retail provision of services. The second limb does the work. Victorian courts have applied an "ultimate consumer" approach — asking whether the service is supplied to the person who is its final user — and on that reading a service does not stop being retail simply because the customer is another business.

The Court of Appeal decision in IMCC Group v CB Cold Storage (2017) is the well-known example: a cold storage facility was held to be retail premises. The practical consequence is that a tenancy providing services to customers from the premises can fall within the Act even though nobody involved would describe it as a shop. Purely back-office premises, with no service provided to customers there, are much less likely to qualify.

The main exclusions

Even where premises meet the retail test, section 4(2) and the associated determinations exclude a number of situations. The commonly encountered ones are:

Thresholds and determinations change. Check the current position rather than relying on a figure you remember.

What the Act gives a tenant

Where the Act applies, it applies regardless of what the lease says — the parties cannot contract out of it. The protections that matter most commercially are a minimum five-year total term including options (s 21), a prohibition on recovering land tax from the tenant (s 50), a prohibition on recovering the landlord's legal and other costs of negotiating and preparing the lease (s 51), and a requirement that the landlord give a disclosure statement and a copy of the proposed lease at least 14 days before the lease is entered into.

The Act also restricts recovery of capital costs and depreciation through outgoings, limits ratchet clauses on market rent reviews so that a review can move the rent down as well as up, and routes disputes through the Victorian Small Business Commission before VCAT.

Why it matters even if you would rather it did not

Coverage is not optional, and it is not always in the tenant's favour in practice. A landlord who has assumed the Act does not apply may have recovered land tax or lease preparation costs it was not entitled to. A tenant who wanted a two-year term may find the lease extended to five by operation of section 21. Either way, both parties are better off establishing the position at the outset than discovering it in a dispute.

Good to know

Common questions

Does the Retail Leases Act 2003 apply to office space in Victoria?
It can. The Act covers premises used wholly or predominantly for the retail provision of services, and Victorian courts have read that broadly using an ultimate consumer approach. An office where services are provided to customers may be covered; purely back-office premises are much less likely to be.
What is the ultimate consumer test?
It asks whether the service supplied at the premises is provided to the person who is its final user. On that approach a service can be retail even though the customer is a business rather than a member of the public, which is why some office and warehouse tenancies fall within the Act.
What is the occupancy cost threshold for the Retail Leases Act?
Premises are excluded where occupancy costs — rent plus the landlord's estimate of the outgoings the tenant must contribute to — exceed $1 million a year excluding GST. Thresholds can be changed by regulation, so confirm the current figure.
Can a landlord recover land tax under the Retail Leases Act?
No. Section 50 prevents a landlord recovering land tax from a tenant of retail premises in Victoria. This is one reason it matters whether the Act applies to your tenancy.
Is there a minimum lease term under the Act?
Yes. Section 21 provides for a minimum total term of five years including any options. A shorter term is extended by operation of the Act unless a certified exception applies.
Can we agree that the Act does not apply?
No. Coverage is determined by how the premises are actually used and by the statutory exclusions, not by what the lease says. The parties cannot contract out of the Act.
Keep reading

General information only. This guide explains how office leasing usually works in Australia. It is not legal, financial or tax advice, it does not take account of your circumstances, and lease terms and legislation change. Get advice on your own lease before you sign it.

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